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Caregiver permissions: check-in and pickup

FamiliesAdminsUpdated Sep 28, 2026

A caregiver permission is a specific, revocable grant that lets one adult check in and/or pick up one specific child. It's not the same as being that child's guardian, and it never applies automatically to siblings, cousins, or a second household. An admin grants it from the child's household record in Check-in.

Check-in vs. pickup — two separate permissions

Check-in and pickup are granted independently. Someone can be authorized for one, the other, or both:

Having one doesn't grant the other.

What it isn't

Revoking and expiry

An admin can revoke a caregiver permission at any time, and can give it an end date up front — useful for something temporary, like a grandparent visiting for a week. Once revoked or expired, it stops applying the next time it's checked, and the change is recorded.

The guardian-minimum rule

Every child must have at least one active guardian at all times. Removing a household's last guardian for a child is blocked — VolunteerCal records custody outcomes; it doesn't decide them. If a custody change means a guardian needs to be removed, add the replacement guardian first, then remove the outgoing one.

Who gets notified

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