How schedulers get notified

Schedulers and admins can customize which notifications they receive and how, from Scheduler Notifications on their account page.

• Notification types — toggle each type on or off. Types marked "Urgent" (like a volunteer reporting they can't make it) use the urgent channel; others, like a completed swap, use the standard channel.
• Standard channel — email, for routine notifications.
• Urgent channel — email or SMS for time-sensitive notifications. SMS requires opting in and is available on Starter plans and above.
• Team scope — optionally limit notifications to specific teams. Leave it empty to get alerts for every team you manage.

Preferences are per organization, so if you're a scheduler in more than one, each has its own settings.