Understanding volunteer health

People → Health classifies each volunteer based on their scheduling patterns:

• Healthy — regular participation, no concerning patterns.
• At Risk (Burnout) — scheduled more often than their preferred frequency. Consider reducing their assignments.
• Declining — three or more declined assignments recently. Their availability may have changed — reach out to check in.
• No-Show Pattern — two or more unexcused no-shows. A personal conversation may be more effective than another notification.
• Inactive (60+ days) — 60 or more days since last service, or never scheduled. May need re-engagement or removal from the active roster.

Classifications update automatically as your team's scheduling data comes in. You can send a check-in email directly from the dashboard whenever you'd like to reach out.